Digital delivery policy
All items are digital PDF downloads. No parcel, carrier or physical shipping charge applies. After a successful payment, use the download link on the order confirmation or in the digital delivery email. Enter an email you can access and verify its spelling before payment.
Reading and printing
The delivered files are in English even when the storefront is shown in Spanish. Use a compatible PDF reader on a phone, tablet or computer. The workbooks can be printed for personal use. Check the product description for the number of pages and contents.
Missing or faulty downloads
Check the confirmation page and spam folder. If the link or file is missing, contact us with your order number and checkout email. We can help identify the order and restore delivery. Do not make a duplicate purchase to obtain a lost email.
Horizon Lumen is operated by BARON VON KESSLER. Business address: 1130 Scenic Loop Way, Apt 7207, Knoxville, TN 37932, United States. Email: contact@horizonlumen.site. Support phone: +16465780364.